Order Cancellation Policy
At Sayaanika, we understand that sometimes you may need to cancel an order. We offer a flexible cancellation policy to make it easy for you to cancel your order if needed. This Order Cancellation Policy outlines the conditions for cancellation and the process for initiating a cancellation.
Conditions for Cancellation
You can cancel an order if it has not been shipped yet. Once an order has been shipped, it cannot be cancelled. If you wish to cancel an order after it has been shipped, you can initiate a return once you receive the item.
To cancel an order, please contact our customer support team as soon as possible. You can contact us by email, phone, or through our website’s contact form. Please provide your order number and a brief description of the reason for cancellation.
Process for Initiating a Cancellation
Our customer support team will process your cancellation request as soon as possible. If the order has not been shipped yet, we will cancel the order and issue a full refund to your original method of payment.
If the order has already been shipped, we cannot cancel it, but we can initiate a return once you receive the item. Please refer to our Refund Policy for information on the conditions for return and the process for initiating a return.
Cancellation Processing Time
We will process your cancellation request as soon as possible. If the order has not been shipped yet, we will cancel it and issue a full refund to your original method of payment within 5-7 business days.
If the order has already been shipped, we cannot cancel it, but we can initiate a return once you receive the item. Please refer to our Refund Policy for information on the processing time for returns.
Conclusion
At Sayaanika, we want to make it easy for you to cancel an order if needed. If you wish to cancel an order, please contact our customer support team as soon as possible. We offer a flexible cancellation policy for orders that have not been shipped yet. If you have any questions or concerns about our Order Cancellation Policy, please don’t hesitate to contact us.